Privacy Policy

Privacy Policy

By entering this website, you consent to the terms of this Privacy Policy. By submitting your information to Gensafe Healthcare Private Limited (“Gensafe Healthcare”, “Gensafe”, “we”, “our”, or “us”), you are deemed to have given your consent for processing your information in the manner described in this Policy.

Gensafe Healthcare respects your privacy and is committed to taking reasonable precautions to protect all Personal Information and Sensitive Personal Data or Information (SPDI) collected through this website. We comply with all applicable legal, regulatory, and contractual obligations related to data privacy in India.

For any questions or concerns, you may contact us at emailus@gensafe.in.

This Policy complies with the requirements of the Information Technology Act, 2000 (Section 43A) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Gensafe Healthcare adopts a "Privacy by Default" approach, ensuring that data privacy is protected at all stages of collection, processing, and usage.

This Privacy Policy applies to personal and sensitive personal data collected by us, including but not limited to passwords, financial details, physical or mental health conditions, sexual orientation, medical records, biometric data, and other personal identifiers such as full name, contact number, residential address, email ID, gender, or date of birth. Any data that is freely available in the public domain or obtained under the Right to Information Act, 2005 will not be considered SPDI.

Gensafe Healthcare collects and uses information only for legitimate business purposes. These include enabling visitors to download content and use features of the website, responding to enquiries, processing orders or service requests, fulfilling obligations under any contract, conducting feedback or surveys, improving products and services, and communicating relevant information about our offerings.

We ensure that only the minimum necessary data is collected to meet these objectives, and we are not responsible for the authenticity of information submitted by users. Information may also be collected through cookies and similar technologies that gather session data such as IP address, browser type, and usage patterns for security and analytical purposes.

We do not sell or trade your information. Information may be shared only with trusted service providers operating under confidentiality agreements, or with government or legal authorities as required by law. It may also be shared with auditors, consultants, or legal advisors for compliance and operational reasons.

Gensafe Healthcare applies reasonable technical and organizational security measures to protect your information. Despite these efforts, no electronic transmission or storage system can be guaranteed to be completely secure.

You have the right to access your personal information, request corrections or deletion, and withdraw consent for data processing in accordance with applicable laws. To exercise these rights, you may write to emailus@gensafe.in. We may require identity verification to process such requests.

We retain personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by law. Our website may contain links to third-party websites not operated by us; we are not responsible for their privacy practices or content.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If such information is inadvertently collected, it will be deleted promptly.

This Privacy Policy may be updated from time to time. Continued use of the website signifies your acceptance of any changes to the Policy.